Delete your account or delivery data

Request deletion without the app

Email privacy@swyperspace.com from the email address associated with your account. Use the subject Privacy Request and state whether you want to delete your full SwyperSpace account or only your delivery personal data. You do not need to reinstall the app.

We may ask you to verify account ownership before processing your request. If you no longer have access to that email address, explain this in your message so we can help verify ownership. Do not send a password, payment card number, or delivery PIN.

Request deletion in the app

1. Sign in and open Account.
2. Select Delete account data.
3. Choose Delete delivery data only or Delete full SwyperSpace account, then follow the confirmation steps.

What is deleted

Delivery data only: Removes delivery personal data, including direct contact and address details and eligible driver profile and vehicle media, while keeping your shared SwyperSpace sign-in. This option does not delete your entire shared account.

Full account: Requests deletion of your shared SwyperSpace sign-in and associated personal account data across SwyperSpace services.

Active transactions and retained records

Active deliveries, payments, refunds, or disputes may need to be resolved before deletion can complete. The app identifies blockers when you request deletion; you can also contact us using the email above.

Some completed transaction, payout, dispute, security, and audit records may be retained or pseudonymized for legal, accounting, fraud prevention, and safety purposes. Retention depends on the record, the applicable obligation, and whether a dispute or investigation remains open. We retain these records only for as long as needed for those purposes, as described in the Privacy Policy.

For questions about your request or retained data, email privacy@swyperspace.com.